Web Desk
More than 100 passengers of Air India faced a nightmarish ordeal in Phuket, Thailand, after their flight was delayed for over 80 hours. Passengers reported a lack of proper communication and support from the airline during the extended delay. Many were stranded without accommodations, while others struggled to secure alternative travel options.
This incident highlights ongoing challenges in India’s aviation sector, particularly concerning customer service and operational reliability. As delays and cancellations become frequent, industry experts stress the need for improved contingency planning and stricter accountability for airlines
