
Ratan Tata played a pivotal role in supporting the Taj Hotel and its staff during the harrowing 26/11 Mumbai terror attacks in 2008. As the Chairman of the Tata Group, he demonstrated immense leadership and compassion throughout the ordeal. The attacks, which lasted over 60 hours, left 33 people dead at the Taj, including 11 brave staff members who sacrificed their lives while trying to protect guests.
Tata’s response to the crisis was marked by empathy and action. He stood outside the hotel for three days, offering moral support to both his employees and the security forces battling to regain control. Despite the devastating loss, Tata ensured that the families of the victims were taken care of. He committed to paying the salaries of the deceased employees for the rest of their lives and established the Taj Public Service Welfare Trust to provide ongoing support to those affected by the tragedy.
In the weeks following the attacks, Ratan Tata reopened the iconic Taj Hotel within just one month, fulfilling his promise to restore normalcy. He also extended his compassion beyond the hotel walls, providing financial assistance to the street vendors who worked around the Taj and were impacted by the attack.
Ratan Tata’s leadership during this dark time showcased not only his business acumen but also his deep sense of humanity. His actions ensured that the legacy of the Taj and its people endured, becoming a symbol of resilience for Mumbai and the nation(